COVID-19 Updates (January 2022) Vaccination and Testing All guests ages 5 and older must provide proof of Vaccination for COVID-19 or 2) evidence of a negative COVID-19 PCR test taken no more than 72 hours prior to entering the event. Prior to entry, you may present your verified digital proof of vaccination (LA Wallet or another official government-sanctioned app) or an original, digital… Continue reading COVID-19 Updates
Category: Box Office
Ticket Donation Request
To submit an online ticket donation request, please complete the simple form below: Submission of this request does not guarantee that your request will be fulfilled. Reach out to Jenny Chapman with Questions email: supportgroupliaison@neworleansopera.org phone: (504) 267-9534 Thank you and best wishes for a successful event!
Ticket Policy
Refunds Ticket sales are final and there are no refunds. Cast, programs, prices and schedules are subject to change. If you can’t use your tickets, please consider exchanging, donating or giving them to friends and family. Exchanges for Mainstage Operas Can’t make your performance? Call or visit the Box Office to exchange your tickets into… Continue reading Ticket Policy
Theater Security Policy
SECURITY/BAG CHECK POLICY In order to create a safe, enjoyable experience for all our guests, the Ambassador Theatre Group has implemented the following security policies: All Guests Are Subject to SearchAnyone entering the Mahalia Jackson Theatre is subject to a reasonable search including but not limited to bag search, wands and pat-downs. The Mahalia Jackson… Continue reading Theater Security Policy
Subscriber Benefits
The Best Seats at the Best Prices Renewing subscribers have access to the Early Bird Subscription pricing and afterwards receive up to 20% off the cost of the season’s productions; first time subscribers receive 35%. Interest-Free Payment Plans During the renewal period, subscribers can utilize one of our payment plans, dividing your total into a… Continue reading Subscriber Benefits