Box Office

Opera at Home


An Adult Education Lecture Series – Thursdays, 7:00 pm on ZoomALLONS: Adventurous Lectures for Lovers of Opera Now Streaming! Our new series that began last…
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Blue, in Memoriam “Blue” casts of The Glimmerglass Festival and Washington National Opera Visit The Glimmerglass Festival YouTube page to learn more about this project. Click here.
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Behind the Scenes

We want you to know that we can’t wait until we are able to see you again soon, but until then, please enjoy – along…
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Light Shall Lift Us

From OPERA America More than 100 opera singers unite in a song of hope and solidarity for a virtual performance of LIGHT SHALL LIFT…
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Un bel di vedremo VIDEO CREDIT: DYLAN TRẦN Singing “Un bel di vedremo,” soprano Betsy Uschkrat portrays Cio-cio san, a Japanese woman promised to an American naval officer during…
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In des Lebens Frühlingstagen VIDEO CREDIT: DYLAN TRẦN Tenor Tyler Smith is Florestan in Ludwig van Beethoven’s opera Fidelio. The second act opens with “Gott! welch’ Dunkel hier!”…
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Balcony Ballads

A New Series from the New Orleans Opera Education Department! This new series, proves the old axiom that necessity is the mother of invention. Dr.…
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Cooking with La Rowley

Cook along with world renown operatic soprano, Jennifer Rowley as she makes “Pantry Jambalaya!” NOOA audiences will remember her as Tosca from the 2016 New…
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You loved her as Carmen…

Now enjoy Jennifer Johnson Cano, Mezzo Soprano and Christopher Cano, Piano in “From Our Living Room To Yours”
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Emmie and Harry’s

What is that? Direct from their Facebook page, Emmie and Harry’s is… … an online cabaret club, in collaboration with Opera On Tap NYC, created…
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A Zoom We Are Excited About!

The world’s first Zoom opera, titled “all decisions will be made by consensus” Renowned composer Kamala Sankaram (Washington National Opera, Houston Grand Opera) has embarked…
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Opera On Demand links from OPERA America

Founded in 1970, OPERA America has an international membership that includes nearly 150 Professional Company Members, 300 Associate and Business Members, 2,000 Individual Members and over 16,000…
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Box Office

Ticket Policy


Ticket sales are final and there are no refunds. Cast, programs, prices and schedules are subject to change. If you can’t use your tickets, please consider exchanging, donating or giving them to friends and family.

Exchanges for Mainstage Operas

Can’t make your performance? Call or visit the Box Office to exchange your tickets into another performance during the same season for $5 per ticket plus any additional ticket cost. Exchanges can be made up to two hours before the performance. All exchanges are subject to availability and any price differential applies. Subscribers are not charged an exchange fee.


Unable to use or exchange your tickets? Call the Box Office at (504) 529-3000 at least 10 minutes before the performance to return tickets for a tax-deductible donation.

Lost Tickets

Misplace your tickets? Call or visit the Box Office and we’ll gladly issue reprints. If you received these tickets as a gift, please have the purchaser call the Box Office so they can release the tickets to you.

Late Seating

As a courtesy to artists and patrons, ticket holders who arrive after the performance begins will not be seated until the first intermission. 

Ticket Fees

There is a non-fundable ticket fee of $6.90/seat added to each order at the time of purchase. (A $3.90/seat fee to Mahalia Jackson Theater and a $3.00/seat fee for software usage.)

Box Office

Theater Security Policy


In order to create a safe, enjoyable experience for all our guests, the Ambassador Theatre Group has implemented the following security policies:

All Guests Are Subject to Search
Anyone entering the Mahalia Jackson Theatre is subject to a reasonable search including but not limited to bag search, wands and pat-downs. The Mahalia Jackson Theatre also reserves the right to inspect personal belongings of a suspicious nature. This includes, but is not limited to bags, purses, coats and hats. Any bags larger than 13 5/8” by 15 ¼” are not permitted.

In the event that prohibited items are revealed during a search, the guest will be permitted to return to their vehicle with the item or the item will be confiscated or disposed of properly. The staff will not safeguard any personal belongings or items of any type.

The following items are prohibited in the theater:

  • Bags larger than 13 5/8” by 15 ¼”
  • Backpacks
  • Knives
  • Firearms (permitted or not) or weapons of any kind
  • Video or audio recorders, I-pads, tablets or lap-computers
  • Professional quality camera equipment
  • Selfie sticks/poles
  • Glass, plastic or metal containers
  • Coolers
  • Food, except for certain medical conditions
  • Illegal drugs or substances
  • Strollers or baby seats
  • Folding chairs
  • Laser pointers
  • Fireworks
  • Noise makers or horns
  • Balloons and streamers
  • Signs, posters, banners or flags
  • Parcels, packages or any items the contents of which are not displayed
  • Gifts of any kind for the entertainer(s)

The Mahalia Jackson Theatre reserves the right to restrict any other items that could pose a safety hazard or restrict the enjoyment of another guest.

Box Office

Subscriber Benefits

The Best Seats at the Best Prices 

Renewing subscribers have access to the Early Bird Subscription pricing and afterwards receive up to 20% off the cost of the season’s productions; first time subscribers receive 35%.   

Interest-Free Payment Plans  

During the renewal period, subscribers can utilize one of our payment plans, dividing your total into a maximum of four installments.  

Single Ticket Discount  

Season subscribers may purchase additional tickets at 15% off the regular single ticket price.  You must identify yourself as a subscriber at the time of the purchase. 

Easy, Flexible, FREE Ticket Exchanges 

If you are unable to attend a performance on your regular subscription day, you may exchange the ticket, prior to the performance, for a comparable ticket on the other evening.  

Replacement of Lost Tickets 

Receive complimentary ticket replacement. 

Early Access to (Special/Exclusive) Events