Ticket Donation Request

To submit an online ticket donation request, please complete the form below: Submission of this request does not guarantee that your request will be fulfilled. Reach out to Jenny Chapman with questions email: supportgroupliaison@neworleansopera.org phone: (504) 267-9534 Thank you and best wishes for a successful event!

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COVID-19 Updates

Additionally, facial masks, worn properly over the nose and mouth, will be required for all patrons for the duration of their time in the theater for as long as the community transmission requires it. Please note that bandanas, neck gaiters, and masks with exhalation valves are not accepted. We will continue to review our policies on… Continue reading COVID-19 Updates

Ticket Policy

Refunds Ticket sales are final and there are no refunds. Cast, programs, prices and schedules are subject to change. If you can’t use your tickets, please consider exchanging, donating or giving them to friends and family. Exchanges for Mainstage Operas Can’t make your performance? Call or visit the Box Office to exchange your tickets into… Continue reading Ticket Policy

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Theater Security Policy

SECURITY/BAG CHECK POLICY In order to create a safe, enjoyable experience for all our guests, the Ambassador Theatre Group has implemented the following security policies: All Guests Are Subject to SearchAnyone entering the Mahalia Jackson Theatre is subject to a reasonable search including but not limited to bag search, wands and pat-downs. The Mahalia Jackson… Continue reading Theater Security Policy

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Subscriber Benefits

The Best Seats at the Best Prices  Renewing subscribers have access to the Early Bird Subscription pricing and afterward receive up to 20% off the cost of the season’s productions; first-time subscribers receive 35%.    Interest-Free Payment Plans   During the renewal period, subscribers can utilize one of our payment plans, dividing your total into a maximum… Continue reading Subscriber Benefits

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